Some guiding principals to ensure a great experience.

TERMS AND CONDITIONS

Last Updated: 7/1/2026

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1. Acceptance of Terms

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By ordering a Weluma Labs kit, submitting a water sample, or accessing the welumalabs.org website (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use this Site or the water screening service. These Terms constitute a binding agreement between you (the "User") and Ode Body LLC (doing business as Weluma Labs) ("Weluma," "Company," "we," or "us").

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2. Description of Service, Eligibility, and Protocol Limits

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The service is a Residential Water Analysis available only to individuals 18 years or older who are the primary legal property owners of a single-family detached residential dwelling located in the continental United States. We may limit the number of kits per person, address, or household, and may refuse requests we believe are abusive, fraudulent, or duplicative.

Infrastructure Compatibility: Eligibility is restricted to properties with independent residential plumbing infrastructure. We do not ship kits to, or provide analysis for, multi-unit apartments, attached condominiums with shared communal intake, or commercial/industrial facilities.

Shipping Restrictions: We do not ship kits to P.O. Boxes, or to locations in Alaska, Hawaii, or U.S. territories.

Abuse and Fraud: We reserve the right to refuse or cancel requests that do not meet these technical infrastructure requirements, or those we deem abusive, fraudulent, or duplicative.

The Collection Protocol: Upon approval of your property profile, we will dispatch a collection kit. You are responsible for following the enclosed protocol to capture a tap-water sample and returning it to the designated laboratory.

Logistical Contribution: To maintain the waiver of the $150 laboratory fee, users are responsible for the dispatch costs (postage) required to return the sample in the provided packaging.

Analytical Scope: The independent lab analysis is a screening performed through Ode Body LLC's own laboratory process. The protocol provides a residential baseline for specific indicators:

Metals and Minerals: Lead, Manganese, Iron, Total Hardness.
Inorganic Compounds: Nitrate, Fluoride, Total Dissolved Solids (TDS).
Disinfectant Residual: A chlorine test strip is provided for onsite user assessment.

Exclusions: This screening does not include microbiological (bacteria) analysis, pH testing, or comprehensive chemistry beyond the listed parameters.

Included Results Review: A results review with a Weluma Labs tech is included as part of the service and is provided by phone or text. Your written report is provided regardless of whether you participate in the review. The review is informational and educational only and does not constitute medical, safety, engineering, or professional advice.

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3. Certification or Safety Guarantee

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All testing and results provided through Weluma Labs, including any results review, are for informational and educational purposes only. This service does not provide medical advice, diagnosis, or treatment. This service is a preliminary screening tool and not a certified test. The analysis is performed using professional laboratory instrumentation and analytical techniques commonly used in research and commercial labs, but the results are not for regulatory compliance. Results cannot be used to certify your water as safe or unsafe for drinking or any other use. In particular, results must not be used for official compliance reporting, real estate transactions requiring state-certified water tests, or any legal or regulatory purposes. The Company makes no claim that the water is potable or meets any health or safety standards based on this screening alone. If your report indicates contaminant levels of concern (for example, above U.S. EPA Maximum Contaminant Levels or other health-based guidelines), we recommend that you obtain a confirmatory test from a state-certified drinking water lab before taking any remedial action or incurring expenses for treatment or equipment.

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4. User Responsibilities for Sample Collection and Shipping

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Proper Use of Kit: You agree to follow all instructions provided with the sampling kit. Use the containers and packaging materials supplied to ensure the sample's integrity during transit. Users are responsible for purchasing and paying for return postage directly with USPS or another carrier of their choice. Any labels included in the kit (if provided) are address labels only and do not include postage unless explicitly stated.

Packaging and Sealing: You are responsible for properly sealing and packaging the sample according to the instructions. Any leakage or damage caused by improper packaging is the User's responsibility. You agree to indemnify and hold the Company harmless from any liability, damage, or carrier fees resulting from your failure to properly seal or package the sample.

Timely Shipment: The Company is not responsible for delays in transit or any failure of the shipping carrier to deliver the sample promptly. Shipping delays, lost packages, or mishandling by the carrier are outside our control, and the Company assumes no liability for such issues.

Ownership: Upon receipt, your sample and any remaining portion becomes the property of the Company for purposes of analysis, quality control, and disposal.

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5. Sample Integrity and Scientific Limitations

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Unpreserved Samples: The water samples collected for this screening are unpreserved (no chemical preservatives are used in the kit). Because no preservatives are added, parameters in the water may change during shipping (e.g., some metals can adhere to container walls or oxidize, and chlorine residuals can dissipate).

Holding Times and Degradation: Water quality parameters have recommended holding times. Shipping the sample to our lab may cause some holding times to be exceeded, which can affect the accuracy of certain results. Results for time-sensitive parameters are provided as estimates only and may not reflect the exact conditions at the time of sampling. The Company disclaims any liability for changes in sample composition due to shipping time or environmental factors during transit.

No Bacteria/pH Analysis: The kit does not include tests for bacteria or pH, which are particularly time-sensitive. Do not rely on this screening for any parameter that requires immediate analysis or certified methods.

Unusable Samples: We may determine that a sample is unusable due to leakage, insufficient volume, contamination, improper container use, or excessive transit time. In such cases, we may decline to issue results and may (at our discretion) allow a resubmission. The Company has no obligation to provide repeat kits or additional processing.

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6. Testing Methodology and Equipment Disclaimer

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Our laboratory uses professional-grade analytical instruments (such as spectrophotometers, electrochemical probes, and anodic stripping voltammetry) to analyze your water sample. The context of an at-home collected, shipped sample imposes practical limits on data quality. Field conditions, user sampling error, shipping variables, and the lack of on-site preservation can all impact the accuracy and precision of the results.

No Warranty on Results: The Company makes no warranty, express or implied, regarding the accuracy, precision, or completeness of the test results. All results are provided "as is" for informational purposes. We do not guarantee that the screening results will be identical to results from a certified laboratory using official EPA methods. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, are expressly disclaimed to the fullest extent allowed by law.

Reference Guidelines: Reference guidelines shown (including EWG guidelines and California PHGs) are provided for informational context only. They are not federal drinking water compliance standards and may differ substantially from EPA Maximum Contaminant Levels (MCLs) and other state or local benchmarks. Do not treat these reference values as a determination of potability or regulatory compliance.

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7. Independent Specialists

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If you express interest, we may refer you to an independent, third-party water-treatment specialist. Weluma may receive compensation in connection with such referrals. Our compensation does not depend on which specialist you are referred to and does not influence which specialist we recommend; referrals are based on our vetting standards and your location. Specialists are independent third parties and are not employees, agents, joint venturers, or representatives of Ode Body LLC. Any interaction, quote, purchase, or service arrangement between you and a specialist is solely between you and that specialist. Ode Body LLC is not a party to any agreement you may enter into with a specialist, and we do not provide warranties regarding any specialist's products or services. Any vetting we perform is limited, is conducted at onboarding, and is not an endorsement or guarantee of a specialist's workmanship, advice, pricing, outcomes, or availability.
Release: If you choose to communicate with, hire, or purchase products or services from a specialist, you do so at your own discretion and risk. To the maximum extent permitted by law, you release and hold harmless Ode Body LLC and its affiliates from any claims, injuries, damages, losses, or disputes arising out of or relating to a specialist's advice, recommendations, products, or services.

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8. Communications and Consent

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Contact from Weluma: As part of providing the service, Weluma will contact you using the phone number and email address you provide - by phone, text message (SMS), and email - to administer your kit, schedule and conduct your results review, and deliver your summary. Weluma does not use auto-dialers. Message and data rates may apply.

Sharing With a Specialist: We share your contact information and report with an independent specialist only if you agree to a referral. When you agree, we identify the specialist to you, and your agreement is confirmed in the written summary we email you. Your consent applies only to that specific identified specialist. We do not share your information with anyone else for marketing or referral purposes. If you agree to a referral, the specialist may contact you by phone, SMS, or email. Consent is not a condition of any purchase.

Opt-Out: You may revoke consent at any time. For text messages, reply "STOP." For emails, use the unsubscribe mechanism provided. You may also contact us at support@welumalabs.org to relay an opt-out request. Revoking consent will stop further outreach but will not affect results already provided.

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9. Disclaimer of Warranties

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The Weluma Labs service, the Site, the results review, and all information, reports, and recommendations we provide are offered "as is" and "as available," without any warranties of any kind. To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific outcome for your water quality. Except for the limited laboratory analysis of your sample, no part of our service - including the results review - constitutes professional health, safety, or engineering advice.

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10. Limitation of Liability

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To the fullest extent permitted by law, Ode Body LLC (Weluma Labs) shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the service, the Site, or your reliance on the test results or results review. This includes, without limitation, any health problems, property damage, plumbing issues, loss of value, or any costs that you believe are due to the information we provided or any delay or error in providing the service.

Our maximum liability to any user shall not exceed the total amount the user paid directly to the Company for the Weluma Labs service during the twelve (12) months preceding the event giving rise to the claim. Because the kit and analysis are provided at no charge, this amount will typically be $0.

Some jurisdictions do not allow certain liability exclusions or limitations. To the extent that any such law applies to you, our liability will be limited to the maximum extent permitted by law.

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11. Indemnification

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You agree to indemnify, defend, and hold harmless Ode Body LLC (and its officers, directors, employees, contractors, and agents) from and against any and all claims, liabilities, losses, expenses, damages, and costs (including reasonable attorneys' fees) that arise out of or relate to: (a) your use of the Site or the Weluma Labs service, (b) your violation of these Terms, (c) your violation of any law or regulation, or (d) your negligence or misconduct in collecting, handling, or shipping your water sample.

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12. Governing Law and Dispute Resolution

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Governing Law: These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

Arbitration Agreement: You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the service shall be resolved exclusively through final and binding arbitration, not in court (except for matters that may be taken to small claims court). The arbitration will be conducted in or near Nashville, Tennessee before a single arbitrator, in accordance with the rules of the American Arbitration Association (AAA) or another established arbitration provider. Both parties waive the right to a trial by jury.

Arbitration Opt-Out: You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice to: Ode Body LLC, 922 Main St. STE C #423, Nashville, TN 37206, Attn: Arbitration Opt-Out, and emailing a copy to support@welumalabs.org. Your notice must include your name, the email and phone number used to request the kit, and a clear statement that you wish to opt out.

Class Action Waiver: All arbitrations shall be conducted on an individual, case-by-case basis. You waive any right to participate in a class, collective, or representative action against the Company.

Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidentiality. Disputes relating to the scope or enforceability of the arbitration clause or class action waiver may be resolved by a court if required by applicable law.

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13. Changes to Terms

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The Company reserves the right to modify or update these Terms at any time. If we make material changes, we will post the updated Terms on this page with a new "Last Updated" date. Continued use of the Site or the service after any changes constitutes your acceptance of the new Terms. We may modify, suspend, or discontinue the service (including analytes tested) at any time.

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14. Miscellaneous

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Entire Agreement: These Terms (along with any other policies posted on the Site, such as our Privacy Policy) constitute the entire agreement between you and the Company regarding the Weluma Labs service and supersede any prior agreements or understandings.

Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the remaining provisions.

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No Waiver: The failure of the Company to enforce any right or provision of these Terms shall not operate as a waiver of that right or provision.

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Contact Information:
Weluma Labs (a d/b/a of Ode Body LLC)
922 Main St. STE C #423
Nashville, TN 37206
Email: support@welumalabs.org
Phone: (615) 212-9852

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